Help Desk Specialist (JL-CAHD-0396N)

Ottawa/Gatineau (NCR)
Posted 2 weeks ago


Job #

Posting Date


Help Desk Specialist (JL-CAHD-0396N)


June 12, 2019

Ottawa / Gatineau (NCR)

Description: Nortak Software is currently seeking Help Desk Specialists with the following qualifications:

Mandatory Requirements:

  • University degree or college diploma in a relevant area of study from a recognized academic institution
  • Minimum 5 years of experience as a Help Desk Specialist
  • Minimum 6 months of experience in providing computer desktop support in a Windows 10 environment and Office 2016 environment
  • Minimum 6 months of experience providing IT support to clients at their desks or by telephone for desktop applications and hardware devices
  • Minimum 6 months of experience working in the Canadian Federal Government
  • Valid Government of Canada Secret Level II security clearance granted by CSP/PSPC

Rated Criteria:

  • Demonstrated experience providing client deskside support

Location of Work:

  • Ottawa / Gatineau (NCR)


To apply for this job opportunity, please email us your updated résumé citing job number JL-CAHD-0396N in the subject line.




We would like to thank you for your interest. Please note that all submissions will be assessed, however, only candidates selected for interview will be contacted.

NORTAK SOFTWARE LTD. is a Canadian-owned private corporation with offices in Ottawa and Toronto serving a global client base since 1975.

Nortak is committed to providing equal employment opportunities to all qualified employees and applicants.


Job Features

Job CategoryHelp Desk, Help Desk Specialist
Key SkillsMicrosoft Office 2016, Microsoft Windows 10, Office 2016, Windows 10