Business Analyst (MD-TRBA-00339N)

Greater Toronto Area (GTA)
Posted 3 months ago

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Business Analyst (MD-TRBA-00339N)

MD-TRBA-00339N

January 05, 2021

Greater Toronto Area (GTA)

Description: Nortak Software is currently seeking Business Analysts with the following qualifications:

Skill Set / Experience Required:

  • Facilitate meetings, coordinate the agenda
  • Maintain planning foresight around the business app calendar/business resource requirements
  • Create, update and maintain resource utilization and financial reports for management.
  • Provide eSMT coordination to the AMS team.
  • Create professional technical project and user documentation, including systems and operational procedures.
  • Review, analyze, test and document system specifications.
  • Develop/Run QA Test Scripts for testing and maintaining test plans.
  • Consistently execute test cases (manual and/or automated) and analyze results in a timely manner (dashboard results).
  • Generate logs to document testing phases and defects.
  • Effectively report bugs and errors, working with the internal development team.
  • Assist in troubleshooting issues with client and development teams.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • Collaborate with QA Engineers/Developers to develop effective strategies and test plans
  • Strong to Excellent Office software skills (e.g., Excel, Word, PowerPoint, etc.)
  • Strong knowledge of eSMT, ITIL, service desk process & procedures
  • Windows 10, Windows Server 2012/2016
  • Excellent organizational skills and interpersonal communication (verbal & written)
  • Self-motivated
  • Ability to work independently, deliver according to Legislated and Management requirements
  • Ability to present reports/materials across multiple levels (mgmt., tech, ministers, etc.)
  • Ability to work and communicate across technical and business teams
  • Ability to work with diverse groups/levels in a possibly stressful setting
  • Strong, positive interpersonal skills
  • Ability to work in highly structured and unstructured settings
  • Proven experience as a QA tester or similar role (2 + years).
  • Experience in Project Management and QA methodology.
  • Familiarity with Agile framework and regression testing is a plus.
  • Ability to document and troubleshoot errors and rapidly learn and test new application software and features.
  • Proficient in the use of standard office automation software, with excellent attention to detail.
  • Analytical mind and strong organization and problem-solving skills.
  • Work with product managers, product developers, and business users to produce and maintain world-class documentation, including: User Guides, Integration Guides, API Developer Guides, In platform documentation (tooltips, welcome instructions, etc.).
  • Oversee team collaboration with Development, QA, Product Management, and other groups to plan, research, write, and revise printed and online documentation, including general overviews, tutorials, installation/configuration instructions, training class materials, and API documentation.
  • Integrate use case and functional data into user documentation and examples.
  • 3+ years of technical writing experience.
  • Strong written and verbal communications and experience working with content in multiple mediums.

Location of Work:

  • Greater Toronto Area (GTA)

 

To apply for this job opportunity, please email us your updated résumé citing job number MD-TRBA-00339N in the subject line.

 

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We would like to thank you for your interest. Please note that all submissions will be assessed, however, only candidates selected for interview will be contacted.

NORTAK SOFTWARE LTD. is a Canadian-owned private corporation with offices in Ottawa and Toronto serving a global client base since 1975.

Nortak is committed to providing equal employment opportunities to all qualified employees and applicants.

 

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