January 2010 - Nortak Partners with Codenomicon Defensics
Nortak has signed on as a Canadian Partner with Codenomicon, a leading vendor of proactive software security testing solutions. Codenomicon was recently selected to participate as a tool vendor in Microsoft's SDL Pro Network. The network guides and supports development teams as they integrate Microsoft's Security Development Lifecycle (SDL) into their operations. Codenomicon's fuzzing solutions complement the services provided by the SDL Pro Network by helping companies to integrate security and robustness testing into their development process and verify the quality of their software before deployment.
Fuzzing is a natural part of the SDL: the entire fuzzing methodology promotes building security into systems, instead of protecting vulnerable systems. The idea behind fuzzing is simple: unexpected data is fed to the inputs of a system and the behavior of the system is then monitored. If the system crashes, then there is a bug in the software, which could have been exploited by attackers. Codenomicon's intelligent tests are based on protocol models, thus they cover the entire protocol implementation and achieve unparalleled efficiency in finding both known and unknown vulnerabilities.
Fuzzing should be used in every step in the software development lifecycle, from the first unit tests performed by developers to the last acceptance tests made before the product is released. The earlier vulnerabilities are discovered the easier and cheaper it is to fix to them, thus security testing is most effective, when it is integrated into the development process. Codenomicon provides off-the-shelf tools for all standard or proprietary protocols making it easy for companies to integrate fuzzing into their SDL. Especially, as the company's intelligent fuzzers significantly reduce the test execution times.
Codenomicon Defensics is the market leading proactive fuzzing tool. The state-of-the-art protocol modeling and test generation technique ensures market leading test coverage and test efficiency. It provides better test results by finding more security issues, and in less time. Protocol sequence and test case editing enables you to customize and add test cases and scenarios. General purpose tools such as Traffic Capture Fuzzer and Defensics for XML enable users to test any type of proprietary protocols and SOAP/XML applications. Defensics products are easy to integrate into existing tool libraries provided by Microsoft and third parties. Moreover, the comprehensive reporting capabilities and flexible licensing models enable reporting and reproduction capabilities across the entire software development organization.
For more details download the Codenomicon Defensics brochure and contact us directly at 1-888-222-3056.
December 2009 - ITIL 3.0 Certified
In an ongoing effort to provide Information Technology products and services, Craig Mackay, a Senior Applications
Architect and VP of Information Solutions with Nortak Software, was recently awarded his ITIL 3.0 Foundations
Certificate. In addition to Mr. Mackay's Business Process Re-engineering, (BPR), Change Management and Release
Management expertise, he is now certified in the ITIL processes of Service Strategy, Service Design, Service
Transition, Service Operation and Continual Service Improvement, key stages in the Service Lifecycle. For a Service
Management advisor to assist your organization with a re-focus toward delivering value to the customer, and better
managing the costs and risks associated with this service, please contact us directly at 1-888-222-3056 x276 or by
email at info@nortak.com.
October 2009 - Project Management Certified
Nortak congratulates Michael Davidson, one of our Senior Technology Architects for attaining his Project Management Professional (PMP) status from the Project Management Institute (PMI). The PMI is the world's leading organization for the project management profession. They serve practitioners and organizations with standards that describe good practices, credentials that verify knowledge and experience, and resources for professional development, networking and community.
September 2009 - CallBase CRM: Cloud Computing and Telecom with SaaS
All modules within the CallBase CRM application are now available under the SaaS offering. Modules recently added to the Software as a Service hosting option now include; Contact Reminders, Contact Scheduling, Remote Warehouse Order Fulfillment, and Soft Phone interface. For an incredible low monthly cost, Nortak now offers, a hosted Customer Relationship Management application with broadcast email and newsletter capabilities. Even more importantly, adding a Soft Phone interface enables users to manage client contacts and contact them directly using a VOIP connection from their laptop computer. For more details call 1-888-222-3056 extension 276 and refer to Nortak Communications on our web site.
August 2009 - Contract Award for Legacy Systems Support
Based on excellent solutions delivery and cost effective informatics professional services, Nortak was awarded a contract extension on August 14th for the maintenance, support and enhancement of the CAIPS and FOSS applications at Citizenship & Immigration Canada (CIC).
July 2009 - Shop Local
As a member of the Ottawa Executive Association, Nortak is pleased to promote the community efforts of the membership. CHUM Radio, also a member of the Ottawa Executive Association, have been getting great response from their public service announcements which encourage listeners to shop local and be positive. Not only is this an important strategy to beating the recession, but, by shopping locally, we are supporting our own community, which will in turn support us. This is a campaign that we fully endorse and believe this attitude and approach should be more prevalent across not just all of Ottawa but all of Canada. For details on these public service announcements click on the following link, CHUM Radio Ads.
March 2009 - Executive Association CRM
Using our CallBase CRM hosted application Nortak is now providing the Ottawa Executive Association with on-line attendance forms, as well as the ability to track leads, referrals and business. The Ottawa Executive Association is a member of the International Executives Association and will be attending the international conference in Buffalo on September 30th, 2009. Nortak is also now offering a similar hosted application to other business associations. For more details refer to the following brochure, CallBase and the OXA.
October 2008 – Nortak Communications Newsletter edition #1
Nortak announces the publishing of the first edition of the Nortak Communications Newsletter, dealing with telephony solutions for call centres, enterprise VoIP Phone systems and contact management solutions. The Top 7 tips for call centres dealing with multi-media communications issues was the lead article.
July 2008 - New Supply Arrangement
Nortak Software is successful in obtaining a Supply Arrangement contract with the Government of Canada for Tier 1 requirements related to the Solutions-Based Informatics Professional Services (SBIPS) initiative. Nortak Software is able to offer IT and business solutions in the following domains:
Business Transformation
Enterprise Resource Planning (ERP) / Customer Relationship Management (CRM)
Electronic Services Delivery (ESD)
Information Management (IM) / Business Intelligence (BI)
Legacy Support & Transition (LST)
Systems Integration (SI)
June 2008 - Vice President Announcement
Nortak Software announces the appointment of Craig M. Mackay, as Vice President, Information Solutions. Mr. Mackay also recently received his CMC designation as a Certified Management Consultant. His responsibilities at Nortak include the CallBase® CRM application, call centre VoIP systems, integrated web-based portals, financial and business intelligence reporting and telecom management solutions.
May 2008 - Email Newsletter Module
CallBase Web latest enhancements include embedded HTML templates in Email Broadcasts.
April 2008 - Interaction Center Certified Engineer
Two Nortak technicians are certified as Interaction Center Certified Engineers on the Customer Interaction Center latest version 3.0 from Interactive Intelligence. Nortak has experienced IVR and Telephony developers to assist with any call centre or VOIP phone system installation. See Nortak Communications for details.
March 2008 - Certified Management Consultants
Nortak Software joins Eastern Ontario Association of Certified Management Consultants, part of CMC-Canada, visit www.cmc-ontario-eoc.ca.
February 2008 - eTradingHouse e-commerce
Electronic market place established. Nortak Software sets up eTradingHouse e-commerce site for Suzuran Collection of high quality clothing. Visit the web site, www.etradinghouse.com.
January 2008 - Task-Based Informatics Professional Services
Nortak Software is successful in obtaining a Supply Arrangement contract with the Government of Canada for Tier 1 requirements related to the Task-Based Informatics Professional Services (TBIPS) initiative. Nortak Software is able to offer IPS resources in the following service streams:
Application Services
IM/IT Services
Business Services
PM Services
November 2007 - New Sales Manager
Nortak Software is pleased to announce that Trevor Fowler has been hired on as Sales Manager for Call Centre Solutions. Mr. Fowler has more than 15 years experience in consulting and sales in the telecom industry, with specific experience regarding IP Telephony, IVR, carrier class conferencing services, computer telephony applications, CRM, Contact / Call Center systems, VOIP, IP PBX, predictive dialers and unified messaging solutions. Get a return on your investment...
November 2007 - Award Winning Software
The ONSIS application, designed and developed by Nortak Software Ltd., was selected as a Finalist in the Canadian Information Productivity Awards (CIPA) in the category of Not for Profit: Organizational Transformation.
October 2007 - Ottawa Executive Association
Nortak joins the Ottawa Executive Association, http://www.oxa.org. The OXA is a network of owners, top executives and key decision-makers representing Ottawa area businesses, with a common goal to assist each other and to provide the highest standards of products and services as well as professional integrity.
September 2007 - Web Activity Tracking Module
Nortak releases new Web Activity Tracking module for the CallBase iCM, Content Management product. This module monitors web site activity and provides meaningful reports on user activity within dynamic web portals.
July 2007 - CallBase CRM 4.0
CallBase CRM release 4.0 was announced and installed in Production client sites. The new version offers an enhanced graphic user interface which improves ease of use for call center operators, and new business intelligence reporting capabilities for the desktop and web versions of the product. The flagship product, CallBase® provides client relationship and order status tracking. Also included in release 4.0 are extended capabilities for multi-warehousing and remote warehouse capabilities.
