VoIP Phone Systems
To equip yourself with a competitive advantage and really succeed in business these days, you need much more than the traditional telephone system manufacturers can provide. What you need is a phone system that's more than just a phone system. You need an advanced VoIP phone system that's designed to work seamlessly with your existing desktop and server environments, whether your users are mobile, in the office or at remote locations.
Reduce costs by replacing expensive legacy multi-point hardware systems with the Customer Interaction Center (CIC)
Simplify deployment with auto-provisioning for IP phones, automated e-mail routing options, and a Report Assistant to simplify reporting
Centralize administration with a single intuitive interface
Improve productivity and collaboration with desktop call controls, unified messaging, mobile access, real-time presence management, and more
Empower your mobile workforce with one number Find-me/Follow-me, anywhere access to voice, fax, and e-mail data, and with voice access to e-mails, Microsoft® Outlook® calendars and personal contacts
Enhance customer service by offering the multimedia contact options your customers want, and with multimedia ACD and auto attendant
Easily move to VoIP with the Interaction Center's single SIP architected platform, gateways, and media server packaged with a SIP proxy
Increase security by supporting Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS) to encrypt audio and call control info.
Enjoy broader integration to third-party networking equipment, end-user devices, and Microsoft applications via pre-integrated plug-ins
Improve your business, get CIC - the world's leading all-in-one pre-integrated IP PBX application suite and truly SIP compliant phone system that runs on a standard Windows server.
CIC provides IP telephony functionality for organizations from 100 to 1,500 users - in the office as well as away from it. But unlike traditional PBX phone systems that are good for dial tone and not much else, CIC is a complete IP PBX application suite for IP based voice and data business communications.
Pre-integrated, pre-packaged out of the box, ready to unify your enterprise. CIC lets you keep up with customer demands, and stay ahead of the businesses you compete with on a daily basis.
Most customers still pick up the telephone to contact a business, but many send e-mails, some request a Web chat and others submit a fax or leave a voice mail. The important thing is, you let customers interact however they choose. Then you keep interactions out of a corporate maze by routing them to the right person, workgroup or location-accurately, the first time.
For the new breed of information worker, the desktop Interaction Client interface for voice and Web interactions can be just as vital as the Microsoft and other popular business applications they use every day.
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