Installation
At NORTAK the Interactive Intelligence software suite is the only IP telephony product we sell and install, so we have a strong and supportive relationship with Interactive Intelligence. Because of our expert knowledge and world-class service and support we have been appointed an Interactive Intelligence Elite Partner and the preferred supplier to the Canadian Federal Government. Our close strategic alliance with i3 also gives us faster and privileged access to technical support and training above that of many other resellers.

NORTAK is a one-stop total solution provider. We provide all-in-one turn-key solutions, including needs analysis and planning, the complete suite of IC products, custom programming, installation and training. Our proven implementation methodology is based on industry standard best practices and will result in you being up and running and using IC faster than most other vendors. Our dedicated single point of contact for all service, support and maintenance approach results in hassle-free implementations and no finger pointing.

Support
NORTAK is dedicated to providing its customers with world-class technical support for their Interactive Intelligence® software solutions. We offer both basic support and enhanced service contract arrangements including established service level agreements as well as guaranteed response times.

We employ the use of on-line diagnostic tools with remote access capabilities, so our technicians can begin troubleshooting right away while you are on the phone.

Service Contract Emergency Coverage is available 24 hours a day, 7 days a week, 365 days a year, including holidays.

Service Contract Rates and Pricing:
To obtain specific pricing information for our support services, please contact NORTAK at 613-234-7212 (x482) or 1-888-222-3056 or sales@nortak.com.

Call for more details at 1-888-222-3056 (in Ottawa 613-234-7212), or email us at ProductInfo@nortak.com. All third party products mentioned are registered trade marks of their respective owners.