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Integration with CallBase® CRM, Microsoft Dynamics CRM and many other standard CRM and ERP systems can be provided with built-in API's or customized installation from our Nortak CRM experts.
Perform advanced screen-pop for customer profiles from your current customer databank or CRM system.
By using the most dynamic call center tools and CRM integration you will stay light years ahead of your competition.
The CIC product from Interactive Intelligence offers immense flexibility and power.
Built-in CRM integrations already exist for:
MS Dynamics CRM
Great Plains
Seibel
PeopleSoft
SAP
Additional integration and compatibility products include:
Polycom IP Phones
MS Exchange
MS Outlook
Lotus Notes
Novell Groupwise
i Planet
Cisco Call Manager
MQ Series
Loquendo
Nuance
The benefits of a flexible, open call center solution which we promise to deliver on, include:
Affordable business process integration for all seat types
Shorten deployment timeframes, with out-of-the-box "connectors"
Speed changes
No complex integration projects and reduced integration points
For more information download the Nortak CIC brochure. Cost effective CRM solutions are available from Nortak Software. Visit our virtual store or CallBase CRM for details.
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