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| CONTENT MANAGEMENT |
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| REGISTRATION SYSTEMS |
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| TELECOM MANAGEMENT |
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| CRM PRODUCTS >> CALLBASE CRM |
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The CallBase Customer Relationship Management (CRM) module builds on the contact management features
offered in the CallBase product since it was first launched in March 1997. The enhanced features of CallBase
CRM include the ability to track all communications with your clients (outbound and inbound), project activity
tracking, task assignments and task reminders.
CallBase CRM can be used for Inbound Enquiries Management Order Fulfillment, Inventory Control, Contact Management, Customer Service, and Outbound Marketing.
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Product Information
| CORE FEATURES |
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Ability to track all communications with clients
Set up Tasks and Reminders on an individual or project basis
Track customer history
Legacy integration
MS Outlook and Lotus Notes integration
Standard protocol interfaces with MAPI, SMTP, FTP and HTTP
Powerful Ad Hoc Query module that is easy-to-use
Advanced Query module with unlimited conditional statement capabilities
Email broadcasts integrated with fax broadcasts and label printing
Bilingual and Multilingual
Email Newsletters
Email Work Flow
 Download CallBase CRM Brochure.
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All third party products mentioned are registered trade marks
of their respective owners. |
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